Job description
- Drive P&L and the KPIs defined for both outbound and inbound across DC Operations for a defined cluster.
- Managing operations in the with service efficiency and cost effective manner.
- Manage Operation with absolute control on time & cost to market with Service Level along with the DC In charges.
- Review, analyze and plan the operating volumes, resource & Capacity utilization so as to implement measures and means to enhance levels of performance.
- Drive process excellence through operational efficiency and productivity through continual enhancement of Process through Implementation of Quality Enhancement Programs/Tools.
- Ensure measurement and continuous improvement of productivity of staff (Blue / white collar) and maintain high levels of productivity across all shifts.
- Monitor regimental discipline across the DC teams by focusing on attendance / shift timings and overall behaviour of the work force.
- Pro-actively managing the delivery of service and managing relationships with the customers at all levels.
- Ensure all contracts are effectively and efficiently managed in order to meet and exceed both the customer’s requirements and those of the business.
- Drive safety as a process across the facilities to propagate a safety culture in the facilities.